Published on 28/09/2023 by Miriam Roselló Vazquez
Over the last decade, the vending sector has undergone a profound transformation due to digitalisation and the introduction of innovative payment systems. Traditionally, vending machines and other unattended points of sale were seen as limited means of distribution. However, with the advancement of technology, these devices have evolved to offer a more convenient and efficient experience for both users and operators. In this article, we delve into how automatic distribution has evolved thanks to digitalisation and payment systems such as Orain, which enables the integration of mobile payments, NFC and direct payment with bank cards, among others.
Vending machines, including coffee vending machines and other unattended points of sale have been an integral part of the retail market for decades. Businesses have provided a swift solution to meet a variety of consumer needs, from food and beverages to personal care products. However, digitalisation has elevated this industry to a whole new level in both captive and public settings.
The integration of technology in the vending field has enabled greater process automation, resulting in greater operational efficiency and a better customer experience. Vending machines can be network-connected, allowing operators to monitor inventory in real time, manage provisioning more intelligently, as well as reduce cash handling. Moreover, they can automatically address issues and process refunds.
One of the highlights of digitalisation in the vending sector is the adoption of innovative payment systems such as those offered by Orain. Additionally, the ability to pay using various methods is a major draw for consumers. Orain's payment solutions and management system provide various options to facilitate fast and secure transactions at vending machines and other unattended points of sale.
The digitalisation of traditional points of sale, such as vending machines, coupled with innovative payment systems, offers several benefits for both consumers and operators:
The vending sector has been transformed by digitalisation and the adoption of innovative payment systems such as those offered by Orain. These technologies have led to greater operational efficiency and a more convenient purchase experience for users. The trend towards further automation and digitalisation in this field is only expected to grow in the future, which will surely open new business opportunities and provide an even more satisfying experience for consumers.
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